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The Team Behind the Bridge — MatrixOne

EXAT CCH (Thailand) - Toll Management System

The Challenge
Toll Management System - Centralized Operations - Faster & Automated Revenue collection
The Solution

Business Challenges

  • Revenue Leakage
  • Auditability
  • Data Completeness
  • Rollout New Technologies
  • Regulatory Compliance
  • Manual Payment Settlement with Banks
  • Customer Insights

Business Impacts

Profitability &Topline

  • Due to manual interventions and inadequate 

Limited centralized decision making

  • Broken processes between different level (central & Host) as well as no central command center

Lack of agility

  • New opportunities like multilane free flow(MLFF) and distance based tolling cant be rolled out on the same infrastructure and requires massive efforts

Higher outstanding

  • With manual payment reconciliation with banks results into higher day sales outstanding 


Solution Benefits

  • Partner Revenue Sharing & Settlement
  • Increase operational excellence by avoiding revenue leakage.
  • Fraud detection and automated system alerts.
  • Integrated system from the toll event detection to the payment processing.
  • Centralized Operations from host and process standardization across plazas
  • Faster & Automated revenue collection and dispute handling.
  • Build customer profiles for B2B and B2C business
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Story Details
Practice ⚙️ SAP
Industry Verso Altima India Pvt Ltd
Delivered through the
MatrixOne Platform

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