Legal

Privacy Policy

Last updated: July 2026

This policy is provided as a template and has not been reviewed by a lawyer. Please have it reviewed by qualified legal counsel — ideally one familiar with both Indian data protection law (DPDP Act) and EU GDPR, given MatrixOne's European client base — before this page goes live.

MatrixOne Tech Solutions ("MatrixOne," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit matrixonetechsolutions.com (the "Site") or interact with us through the Site.

1. Information We Collect

We may collect the following categories of personal data:

Contact form submissions: full name, company name, email address, country, and any message content you provide.
Meeting scheduling: when you book a meeting through our Calendly integration, Calendly collects your name, email address, and any details you provide during booking, subject to Calendly's own privacy policy.
WhatsApp communications: if you contact us via WhatsApp, your phone number and message content are processed by WhatsApp/Meta in accordance with their own privacy terms.
Usage data: pages visited, time spent, referring pages, browser and device information, collected automatically via cookies and similar technologies.

2. How We Use Your Information

To respond to inquiries submitted through the Contact form.
To schedule and manage meetings you request.
To improve the Site's content, usability, and performance.
To comply with legal obligations.

3. Legal Basis for Processing (EU/EEA Visitors)

If you are located in the European Union or European Economic Area, we process your personal data on the basis of your consent (for optional cookies and marketing communications), our legitimate interest in responding to business inquiries, and, where applicable, the necessity of processing to take steps prior to entering into a contract with you.

4. Cookies

The Site uses cookies to support core functionality and, where consented to, analytics. You can control or disable cookies through your browser settings; see our cookie banner for more detail on the categories in use.

5. Third-Party Services

We use the following third-party services, each of which may process your data under its own privacy policy: Calendly (meeting scheduling), WhatsApp/Meta (messaging), and analytics providers where enabled.

6. Data Retention

We retain personal data submitted through the Contact form for as long as necessary to respond to your inquiry and for a reasonable period afterward for record-keeping, unless you request earlier deletion.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.
Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

9. International Data Transfers

MatrixOne is headquartered in India. If you are located outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at euindbridge@matrixonetechsolutions.com or through our Contact page.